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Prohibited inventory
Counterfeit goods, unsafe products, deceptive services, and content designed to route payments off-platform are not allowed.
Policy provisions
Counterfeit, stolen, deceptive, or unsafe products are prohibited.
Listings asking buyers to pay directly on WhatsApp, Telegram, crypto, or outside Henry Onyx checkout can be blocked automatically.
Higher-risk categories require stronger seller trust before listing access opens.
Connected marketplace controls
Sellers can buy Henry Onyx Studio help for storefront setup, product photography, creative assets, conversion copy, and merchandising refreshes.
OpenSeller coaching routes into Learn so onboarding, moderation hygiene, and trust readiness can materially improve seller performance.
OpenDelivery proof, tracking confidence, and payout-release evidence can route through Henry Onyx Logistics where supported.
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