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Controlled payout release
Seller funds are held until orders clear, then become available to withdraw. Every payout is reviewed and tracked so balances stay accurate.
Policy provisions
Payout requests can only draw from releasable balances calculated from order-group truth.
Newer or weaker-trust sellers face longer reserve windows before funds become releasable.
Payout requests are reviewed before release and can be approved, held, or declined. Your balance is always calculated from your actual settled orders and cannot be changed manually.
Connected marketplace controls
Sellers can buy Henry Onyx Studio help for storefront setup, product photography, creative assets, conversion copy, and merchandising refreshes.
OpenSeller coaching routes into Learn so onboarding, moderation hygiene, and trust readiness can materially improve seller performance.
OpenDelivery proof, tracking confidence, and payout-release evidence can route through Henry Onyx Logistics where supported.
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